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Unplug and reconnect power to yourbox. . Remove the screw near the back of the PCB and the one near the front panel. As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. It has the title of 'How to return your kit'. Instructions for doing this can. On demand and PVR works fine. It sounds like there might be another fault rather than the hard drive itself. Once you stop paying for the BT TV package it works exactly the same as any other Humax box. This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. As I said above I unplugged the Internet from it for that day but that's probably not required. Thank you so much for these instructions! Very clear instructions. After a few minutes you will be greeted by the hidden maintenance screen. Even a link to the correct hard drive at the best price too!!! } We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. NetGem), but a lot of consumers today still have one of their boxes installed. After a few minutes of powering it on, does the Youview box work normally? It now appears to be working fine. I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. Checking your box model - YouView Support You should be able to record and replay Freeview programmes. New replacement drive works a treat. they wont fully emerge from their rubber mounts and will stay under the metal shield but they will release the drive. Is the soldering easy or should I take it to a hifi repair shop? Does the YouView box work after leaving BT? So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. YouView Box Hard Drive Replacement - Ionic Industries The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. All working, thanks it certainly helps having people like you around that will take the time to assist others. Will NEVER go back. Safe mode worked but would not correct problem. Specifically the live pause and rewind and the catch-up services like BBC iPlayer and 4OD. However I also have a BT TV UHD YouView box plugged into HDMI1 and this is. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. All rights reserved. .woocommerce ul.products li.product .onsale,.woocommerce span.onsale,.woocommerce #respond input#submit:hover, .woocommerce a.button:hover, Just to let you all know, this is still going on. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. Remember to plug in the cable between lid and PCB before screwing the lid shut! Having googled the fault I found your site and I have successfully replaced the hard drive, same for same, following your expert guidance and for 32 I now have a fully functioning box again. The short machine screw goes in the back panel. Works fine now. Worked a treat for my youview box thanks , Hi egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. However, as its not an AV spec drive it might be noisier, hotter and fail prematurely due to the continuous recording nature of the Youview boxes. Thank you again! My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. for (var i = 0; i < evts.length; i++) { They will only unscrew partially i.e. var logHuman = function() { Thanks seems not enough praise. I can't see any changes happening Regarding Freeview PVR functionality. Menu. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive It worked fine connected to the laptop but DVR still not working. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. Once reassembled your box will need to be re-initialised by powering it up into maintenance mode. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You could have a conflict with the powerline adaptors. I tried reformatting in exFAT too and that made no difference. Youll probably need to get into maintenance mode. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. The below will appear on the email currently with the title of "About the services you're stopping". Within three seconds press and hold the power button on the front of the box and hold both buttons. Replaced the hard drive with one pulled from an old laptop. If we can't detect your region, then the app won't be shown. If so why are BT misleading customers into believing that they need to return their YouView box? In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). if(/(? blockquote{border-color:#EAEAEA #EAEAEA #EAEAEA #22a9f7}.site-title a:hover,a{color:#22a9f7}#masthead .search-form,.main-navigation a:hover,.main-navigation ul li ul li a:hover,.main-navigation ul li ul li:hover>a,.main-navigation ul li.current-menu-ancestor a,.main-navigation ul li.current-menu-item a,.main-navigation ul li.current-menu-item ul li a:hover,.main-navigation ul li.current_page_ancestor a,.main-navigation ul li.current_page_item a,.main-navigation ul li:hover>a{background-color:#22a9f7}.header-search-icon:before{color:#22a9f7}button,input[type=button],input[type=reset],input[type=submit]{background-color:#22a9f7}#content .comments-area a.comment-edit-link:hover,#content .comments-area a.comment-permalink:hover,#content .comments-area article header cite a:hover,#content .entry-meta span a:hover,#content .entry-title a:hover,.comment .comment-reply-link:hover,.comments-area .comment-author-link a:hover,.entry-meta span:hover,.site-header .menu-toggle,.site-header .menu-toggle:hover{color:#22a9f7}.main-small-navigation ul li ul li a:hover,.main-small-navigation ul li:hover,.main-small-navigation ul li a:hover,.main-small-navigation ul li ul li:hover>a,.main-small-navigation ul > .current_page_item, .main-small-navigation ul > .current-menu-item,.main-small-navigation ul li.current-menu-item ul li a:hover{background-color:#22a9f7}#featured_pages a.more-link:hover, .wpcf7-form input:focus{border-color:#22a9f7;color:#22a9f7}a#back-top:before{background-color:#22a9f7}a#scroll-up span{color:#22a9f7} And if so to what format please? Id rather try everything before I replace the disk. She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Disney Star - Wikipedia It'll be connected to my new internet, with another . This I think was preventing the box seeing it and formatting it. My PVR has started to boot loop. I have spoken to them already about something else. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. A few black screens as it reboots, but if you are patient it gets there. Check your box model Box keeps going into standby. You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Discover the great features of our smallest TV box from BT. Maybe it was something to do with the hard disk not being video grade, or the small size. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. You can get to the cog by pressing Up and right after opening the Menu. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. Its still working fine with an average usage of 7 hrs live tv per day. Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. I'm now happy with the disagree icon, because its gone. You can re-use the YouView hard drive in a computer but it will need repartitioning and formatting first. height: 1em !important; Following the removal of the HDD I did open up the HDD and could see the arm was stuck. Get in touch. All you'll do is end up getting frustrated and angry with BT. Havent tried the option with removing recordings yet. Hi Youview is a TV service that provides more than 70 live digital channels. I run it on Win 10 and it is easy to follow, has a safety feature because you have to apply or tick the box to actually start to do the copy etc nice if you are just new to copying drives etc. Ignore the above. Try these steps and we'll check again: Check your cables Retune your channels Further help See all On Demand results Was this helpful? Read our cookie policy. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. You should now have a fully repaired YouView box! Much better than landfill. Brilliant instructions. img.wp-smiley, Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. Do you think I need to format the drive..? And BT reps have publicly stated the box will continue to work. Thanks for the feedback Keri! Just to update things further, my new drive is refurbished and was formatted in Windows. Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. The email isegregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. A red light should appear on the front panel, Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. ITVX: How to watch Love Island ITX, NollyHow to get ITVX on TV, what Hope this helps any future users. Im curious about fitting an SSD. It has probably always done this but I didnt notice as the stock drive was quieter. t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, I've just came off the phone from BT Customer Services and they told me the box wouldn't function at all if I left BT. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! Presumably the new drive needs to be the same make and model, or at least the same size. Leave BTTV Keep The Box - Digital Spy I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. Getting Ultra HD What content is available in Ultra HD? Worked a treat, thank you. You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. Would the solder failure be visible? If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. vertical-align: -0.1em !important; My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. Naturally he blames the box, saying it is faulty after retuning and testing. Any ideas? Ordered a new Toshiba 1TB HDD, which was delivered today. Thanks for the advice. The different options available are displayed below. Ordered a new hard drive and have installed using your clear instructions. Fortunately I had an old 2.5 HDD lying around and it has now been put to work. so I put in a clean 320HDD (cleaned with diskpart). Fantastically well-written guide, thank you! Select Automatic standby. Dream Mat Mousse Quelle Teinte Choisir, How To Become A Commercial Diver In South Africa, Would have thrown the box away without finding your site. Follow these steps: Turn the power on using the switch found on the back of your box. } Thanks for the guide! After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. Will my YouView box from BT work if I decide to leave BT? The new hard drive wont be damaged by installing it in the YouView box. PS. Thanks again. Excellent instructions. MANY THANKS!!! Turn the power on using the switch found on the back of yourbox. Or maybe not. Then you may have the later version of the Humax DTR-T1000, the Humax DTR-T1010: Select the instructions for the Humax DTR-T1010 instead. It looks like you're new here. wfscr.type = 'text/javascript'; To help this run smoothly, make sure: Your box is plugged into the mains and the power switch on the back is switched on. }; Thank you. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. How To Become A Commercial Diver In South Africa, If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. Is it possible to reuse the old hard drive? It's available as a tuner app for Sony's connected 4K Android TVs,. Many thanks. I read a comment that if BT waking up appears, I may not need Maintenance mode. http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. Registered in England. } The main TV downstairs had a Freesat box, YouView box and PS3. If youre using Powerline adapters, make sure these are connected also. addEvent(evts[i], logHuman); wfscr.src = url + '&r=' + Math.random(); Using Ultra HD - YouView Support The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. I had a spare laptop hard disk (Hitachi, 80Gb) so I followed these instructions to fit, and it kinda worked the box was now alive, it would record the current programme if I pressed the record button, but anything I set to record failed. This site uses cookies. One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. Please leave and tips, comments or questions about replacing YouView hard drives below. Second-Hand Satellite & Cable Equipment for Sale in PA40PW Not tried the BT Vision option but I wouldn't expect that to work. Its great that you managed to keep the old recordings from your original Youview hard drive. I can hear hard drive starting up with a quiet whirr but then stops. Some boxes were fitted with a Seagate 500Gb drive instead, part number ST500VT000. 2 avenue lalla amina tabriquet sal, Heures de travail: The Vision+ is an update to the 165960205623. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . Mine actually had a Seagate ST500VT000 fitted. Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. Thanks very much, your procedure worked a treat. Make sure its a drive suitable for AV, CCTV or PVR use such as the Western Digital AV drives. Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. Unfortunately it turned out that it wasnt the HDD causing a T4000 to enter a Maintenance Mode spiral-of-death. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Visit our full contacts page here. Is it possible to subscribe to bt tv if you dont take there broadband ? On further investigation the hard disk heads had stuck. YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. Again, many many thanks. You can get to the cog by pressing Up and right after opening the Menu. Liz3 Member Posts: 1. Thanks for the installation guide. There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. document.addEventListener(evt, handler, false); Choose preferred time limit from 2, 3, 4 or 12 hours options. It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. Release the down button and press the power button to say yes. The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. Thanks! Is there much difference these days?? I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. It happened fairly soon after the latest update that was released at the end of Jan 2021. Got drive from ebay.Thanks. Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. Dream Mat Mousse Quelle Teinte Choisir, Had nothing to lose so I released it gently but it still didnt work when refitted. Replaced today after ordering & following your link on eBay. I have fixed mine I had bought a used hdd and it was formatted in fat 32 and did not work, if you google completely format hdd removing all partitions i watched a video you do it within dos on windows took less than 5mins at the end though finish instruction on assign, do not do the format for the pc just insert drive in you view box and bingo up and running. BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. Hi, Ah ok, mine wass probably a refurb drive then. Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. Save yourself the hassle and don't bother. The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Any suggestions how to keep the recordings before I try that option as a last resort? Thanks for the tips Robin. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. This is to support the feature of pausing and rewinding live TV. Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. Really helpful & informative, well written. What are things against if so Thanks for the indepth information. Followed these instructions to replace what I thought was a damaged hard drve. Still functioning Cancelled a couple of months ago. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. Quick question, is there any reason you cant use any 2.5 drive? Waterpik WP-450 Flosser Battery Replacement, Philips AirFloss Battery Replacement Guide, Blu-ray Player Zone A,B,C to Multi-Region, New Bearings Available for Nutri Ninja Blades, New Article About Karcher Window Vac Spare Parts. Its a 750Gb Toshiba drive. Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. 10h30. United Kingdom. Just replaced youview box hard drive following your easy to follow instructions. NORMA12. My husband . I am thinking of signing up with BT before midnight tonight. The DN372T boxes are a different generation to the ones in the guide above so will work differently. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Obviously you will no longer get box updates from BT. Watch Shop Bd, YouView is supposed to be a box you can use without a subscription. var removeEvent = function(evt, handler) { The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels. .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } . Hi all sorted now there was a loop on my broadband before it entered the house. Any ideas? None of the Maintenance mode options fixed anything on my failed box. if (window.addEventListener) { If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning. Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. I was stuck in the loop with the beeping. Thanks in advance! Let us know how the SSD survives. Missing On Demand Apps - YouView Support Since taking on regulation of the BBC, it's become particularly concerned that audiences in . With recent updates it is likely that the box must be connected to the internet to complete its setup. Disney Star Private Limited is an Indian media conglomerate owned by The Walt Disney Company India subsidiary of The Walt Disney Company. This guide covers the 500Gb models made by Humax for BT and Plusnet. I think you could a) clone the disk first, then b) extend the final partition to take up any extra space on your new drive, Im thinking of those with 500Gb drives wanting to go to 1TB. A YouView Box FAQ Some On Demand apps are only available in certain regions. Thanks Richard, yes as long as all the partitions are deleted off the used hard disk by a PC the YouView box will then create its own partitions. Apologies if someone has already asked this info. If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. If so why are BT misleading customers into believing that they need to return their YouView box? Hi, Just replaced hard drive working fine thanks for the info . Thanks, Then find your instructions below. I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). Channel Nakoni Alamat Ng Pilipinas, The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. Well worth checking for blown/burnt components as you suggest. var wfscr = document.createElement('script'); However, good to hear that you got your neighbours up and running again with an internet reset. Everything went swimmingly, but there was no sound. Channel Nakoni Alamat Ng Pilipinas, A really easy guide to follow and got my box back up and running for 25. A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. Many thanks for your article. .woocommerce button.button.alt:hover, .woocommerce input.button.alt:hover {background-color: #22a9f7} YouView Box | YouView Support Put the bottom back on the box loosely and turn the box upright again. Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on. And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) I had a Seagate drive but got a Western Digital drive off of eBay to replace it. Just fitted a new Seagate drive following your instructions and Im back in business again! BT TV Box Not Working. YouView. Should work as a normal Freeview+ pvr. Having BT Youview Box Problems? Here's How to Fix It! - Aerialforce Its also the consumers responsibility to understand their rights, which is why using these forums helps. Maintenance mode is used to recover your box when something has gone wrong with it. Watch the most popular free-to-air channels as well as the channels in your package. Watch Shop Bd, Many Thanks. Admittedly, YouView may be losing ground to cheaper rivals (e.g. Thanks. All you need to know about BT Youview Box - Roams