To use it, these headphones need to be connected via a USB cable. Their boom mic also delivers better overall performance, they have a longer continuous battery life, andlower non-Bluetooth latency. SteelSeries has put out a troubleshooting guide to address this issue. and my Arctis 9x headset is wonky. Reviewed in the United Kingdom on 3 January 2023. SETUP - PC. Click Customise Cookies to decline these cookies, make more detailed choices, or learn more. The retractable microphone is also malleable. They're more comfortable, have a virtual soundstage feature, and a significantly better overall boom mic performance. However, they don't have multi-device or NFC pairing. The SteelSeries have a more comfortable fit, an easier-to-use control scheme, and a more neutral default sound profile, not to mention superior microphone noise handling. OmniPoint vs. OptiPoint Switches, Explained, Stratus Duo for Windows, Chromebook, Android, and VR. The Arctis 1 is an all-platform gaming headset that doubles as your on-the-go headphones. They useXbox Wireless Technology to connect to this console, just like you would with an Xboxcontroller. You get access to a mic-mute button, a channel mixing wheel, and a volume wheel. We did a test and can confirm that when connected via Bluetooth or USB and EQ changes are applied, the volume decreases. These headphones have decent weighted harmonic distortion performance. They also have a unique ski-band headband design and wide ear cups. Vocals and lead instruments are clear and present in the mix, so they're suitable for listening to different types of audio content. SteelSeries Arctis 9X Headset Review: Great Sound, Wireless It works fine some times, but the next day it wont connect. No LED = unmuted (or the headset is turned off! Asuna (SteelSeries Customer Experience) Hello, Our replacement process is fully remote for your convenience, therefore I need to ask you for a video demonstration and one photo of the issue before we can move to the next stage. The Astro are more comfortable as they have amore ergonomic headband design, andthey deliver sound much more consistently than the SteelSeries. They don't leak a lot of sound, and it shouldn't be noticeable to the people around you in an average office setting. Privacy Policy. Headsets are only 3 months old but I'm wondering if the battery is damaged somehow or if it's bug that's deeply rooted in the firmware who knows :/. The SteelSeries Arctis 9X Wireless are better headphones for gaming than the Logitech G PRO X WIRELESS. Overall very happy. Can I configure them to not turn the Xbox on when I turn them on? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unfortunately, their bulky design isn't very portable, and they don't really block out the sound of bus or plane engines. Learn more how customers reviews work on Amazon. The SteelSeries Arctis 9X have decent non-Bluetooth wireless capabilities. After using the headphones for a couple of days, we noticed this issue, even when using two different dongles. If you agree, well also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. Ive got Xbox wireless headset and I pretty like it, except one thing. However, the low-bass is underemphasized, so you may not feel the deep thump and rumble from action-packed scenes. Users will write what they use. SteelSeries ARCTIS 9 Headset Information Guide - Manuals+ A photo is included below. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. The ear cups are well-padded, and theres room for most ear sizes and shapes. Reached out to support, but odds are I am just going to return it through Amazon. Is this the same headset that was released last year for the Xbox one series? I hope this has answered some of your questions about the mic on your Arctis headset. Arctis headsets also have a red LED on the mic to let you know that you're muted. All in all I'm happy with my purchase. Arctic steelseries 7x wireless tongle more reliable then Bluetooth and its green, Do you still have any connection issues? I know they have an 800 PRO now that may be higher build quality, but still has that flip-up mute. Archived post. How to Factory Reset SteelSeries Arctis 9X HeadsetSTEELSERIES ARCTIS 9X WIRELESS GAMING HEADSETGET YOUR NEW STEELSERIES ARCTIS 9X HEADSET HERE!! This was my first time with SteelSeries after being recommend by a friend. For gaming headphones that offer better noise isolation thanks to their ANC feature, check out the SteelSeries Arctis Nova Pro Wireless for Xbox or the Bang & Olufsen Beoplay Portal. Just be careful to baby that thing. 1996-2023, Amazon.com, Inc. or its affiliates, Reviewed in the United Kingdom on 7 April 2020. When i connect it to my phone, it works. Arctis Pro combines premium high fidelity audio with luxurious polished steel and aluminum alloy construction, delivering up to 40,000 Hz audio with stunning realism and premium style. SteelSeries Sidetone (also known as microphone monitoring) allows you to control the amount of mic input that is routed back into your headset, so you can choose how much of your own voice and surroundings to hear. Favorite wireless headset? : r/XboxSeriesX - Reddit Press question mark to learn the rest of the keyboard shortcuts. I also have used the Lucidsound 35x and they released and update that would not turn on Xbox Using the 3.5mm port. Does the Arctis 9X have Sidetone (mic monitoring)? If you live in hot places you always will be sweating in this headset. . Recommendations? The SteelSeries Arctis 9X have a poor noise isolation performance. New York, The SteelSeries Arctis 9X work with the Xbox One thanks to the Xbox Wireless Technology, which is also available on some PCs, meaning a dock isnt necessarily needed. They have also noted that the audio stutters, sounds muffled, or there's a clicky sound present, which can be annoying while gaming. However, Arctis 9X have a somewhat better microphone performance. Looking into getting a wireless headset for my series x. The SteelSeries Arctis 9X are decent for phone calls. However, using test bench 1.5, we measured -8ms on iOS and 13ms on Android. Plenty of connection choices and no dongle for the Xbox is appreciated. With the SteelSeries, you can stream music from a Bluetooth source at the same time as playing games. Their bass delivery is inconsistent, so your experience may vary. This new method has resulted in different results than what we had reported in our previous test bench. Any opinions or thoughts? Consider the Turtle Beach Stealth 700 Gen 2 Wireless if you're looking for gaming headphones with an even more stable fit. The LED can also be turned off completely if you choose. Bought a pair with my One X 4 years ago. What's going on here? Click on Change advanced power settings. Heres how it works. Unfortunately,some usershave reported that their unit disconnects from their console when using non-Bluetooth wireless. The SteelSeries Arctis 9X is one of the best headsets you can get for Xbox Series X|S, and it works great with other devices with built-in Bluetooth and excellent battery life. I'm praying to hear from anyone who has encountered this issue and if there is anything at all I can do or if I should simply give up and throw them down the trash. A fan-based community featuring the latest Xbox platform news! Update 09/09/2021: We now measure negative latency values in test bench 1.5 and have extended our scoring curve accordingly. Carefully remove the cushion on the left ear cup (the side where the mic is). They're not very portable as they dont fold into a more compact form. The SteelSeries have a more stable fit and a better-balanced sound profile. So incredibly light. Try them, never look back :). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. See our recommendations for thebest gaming headsets for Xbox One, thebest gaming headsets for PS4, and the best wireless gaming headsets. The best way to do this is to attempt to charge a different device, such as a phone, using the same cable and port. They're more versatile since they can easily be plugged into most consoles and receive both audio and microphone support. Extremely dissapointed. We have waited over a year for an update that fixes this headsets issues! That's why every Arctis headset has an on-ear mute button that mutes and unmutes the mic, so you don't have to go searching for a mute button or hotkey. Unfortunately, they have a poor noise isolation performance, which may be distracting during your calls. On Arctis Pro headsets, you can change this setting to use no LED, change the colors, etc. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2 Select Arctis 9 Chat Audio and select "Set Default Communications Device". Please contact the moderators of this subreddit if you have any questions or concerns. The SteelSeries Arctis 9x Wireless and the Astro A50 Gen 4 Wireless 2019 are both very good wireless gaming headphones for the Xbox One, but the Astro perform better overall. Some users have reported that their audio sounds muffled and are unable to fix this via the EQ. After reading multiple reviews that have issues I was hesitant about the purchase, I have owned the official Xbox wired headphones and the SteelSeries ones are another level. New comments cannot be posted and votes cannot be cast. Negative latency means that your audio comes before your visuals. Their boom microphone is retractable, and their headband frame is one piece of metal, unlike the SteelSeries Arctis 3 2019 Edition Wireless and SteelSeries Arctis 5 2019 Edition's plastic build. Love them. SUBSCRIBE: https://goo.gl/sDXgqF and hit that bell! More Videos about XBOX: 20 Best Games to play on XBOX with Keyboard \u0026 Mouse https://youtu.be/5a1mlQoCfOg XBOX Series X|S controller Unboxing / Review \u0026 Set up https://www.youtube.com/watch?v=lRDULnfRcN8\u0026t=1s XBOX Rechargeable Battery : https://www.youtube.com/watch?v=_9oQpHqYnRM Connect XBOX controller to PC with Bluetooth : https://youtu.be/oVO1ux4sezQ XBOX Wireless Adapter (Problem Fix) : https://youtu.be/AxixiTuZsSA XBOX WIRELESS ADAPTER VS BLUETOOTH CONNECTION : https://youtu.be/50nZP2kpwdE FIND ME ON SOCIAL MEDIA:-----------------------------------------------------------------------------------------------------------Facebook: https://www.facebook.com/liakourasmomentzInstagram: https://www.instagram.com/liakourasmomentz/Twitter: https://twitter.com/LiakouraMomentz Twitch: https://www.twitch.tv/liakourasmomentz TikTok: https://vm.tiktok.com/ZStM3ftV/----------------------------------------------------------------------------------------------------------- They have dense cups and a metal headband frame, which is sturdy yet flexible. Fix for Xbox Series X|S use that turned the console off when the headset was turned off, Support for Apple Mac computers using Bluetooth. Xbox Wireless Headset keeps disconnecting - Xbox Series X - GameFAQs It's the same exact headset but specifically it was causing issues with the Series X|S so those have now been fixed. The SteelSeries Arctis 9X have excellent mid accuracy. Also, they come with cables that you can plug into your PlayStation or Xbox controllers for full audio and microphone compatibility, although you have to turn the headphones on to use the TRRS cable. Just like many other gaming headphones such as the Audeze Penrose Wireless, the SteelSeries Arctis 9X have a bulky design. You can find Zachary on Twitter @BoddyZachary. I had made sure my firmware was up to date. Overall very happy. Very comfy, good sound quality with equalizer app, Bluetooth, good mic quality with light indicator, the sound level adjustment and sound mix adjustment by rolling the ear cup is the best there is, usb-c charging. 3 Under "Recording . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The SteelSeries Arctis 9X Wireless are better gaming headphones than the Bang & Olufsen Beoplay Portal. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The SteelSeries have a more comfortable fit, an easier-to-use control scheme, and a more neutral default sound profile, not to mention superior microphone noise handling. (Note: All Arctis headsets use a retractable mic, except the Arctis 1 headsets, which use detachable mics.). The "Ski Band" feature of the headset is probably the comfiest thing I have worn, it molds specifically to your head shape, unlike other headphones by using the elasticity of the band and the weight of each earphone to hold it down. This area can even completely break off, rendering the headphones unusable. They're comfortable enough to wear for long gaming sessions, and they're wirelessly compatible with Xbox One, thanks to Xbox Wireless Technology. SteelSeries is releasing an update for the Arctis 9X headset that includes new features, fixes, and more. The boom microphone has a great noise handling performance. I found the Arctis 9X would not charge, I Googled Arctis 9X not charging and was horrified to discover lots of people with the same problem. Amazon.co.uk:Customer reviews: SteelSeries Arctis 9X - Built-in Xbox The Base station kept freezing and switching off at random (was fine on PC though). No microphone support on any console when used wired. The headphones were also still showing as connected, even though they had disconnected, and we would have to turn them off and on again. However, these results are only valid for our test unit, and yours may perform differently. A problem that spans across multiple SteelSeries models some people after owning the headset a few months and other people after a year however in my case from brand new. In comparison, the SteelSeries' analog cable only offers audio support. The SteelSeries Arctis 9X Wireless are better performing gaming headphones, but the Plantronics RIG 800LX Wireless are more versatile since they can be used with PS4, Xbox One, and PC. They work with PCs that useXbox Wireless Technology, though. They're also more comfortable, have a longer continuous battery life, andhave a more neutral default sound profile, which some users may prefer. Sound is phenomenal. Also YouTube shows many SteelSeries customers jumping through hoops for a 7X/9X not charging RMA return so can't say I'm impressed with SteelSeries's first impression and won't be using them in the future. SteelSeries Arctis 9 Dual Wireless Gaming Headset - amazon.nl brandon ellis guitar rig They also have a longer continuous battery life, a customizable sound profile thanks to their companion software, and they support non-Bluetooth wireless for a lower latency connection. There are 2 main ways to know if your Arctis mic is muted or not, so you can avoid the dreaded "can you hear me now?" Stopping the xbox from turning on with headset - Microsoft Community Arctis 9x is a Great Wireless Solution for XBOX and PC alike. SteelSeries pulls it off yet again with the . Figured it out, and pressed the reset, and still nothing. SteelSeries calls this a "ski-goggles . It seems like if I keep everything active it doesn't turn off, which is bs when you have the thing set to "never" in the first place. Arctis 9X - Support Support Audio Arctis 9X Arctis 9X Arctis 9x Features and User Manual Arctis 9X Setup (Bluetooth and Mobile) Arctis 9X Setup (PC) Arctis 9X Setup (Xbox Wireless) Can the Arctis 9X be used wired? The SteelSeries have better controls, they're more stable, and they leak less audio. The Turtle Beach have a more stable fit. This includes: In SteelSeries Engine, the Arctis Pro mic LED is considered an RGB zone, and can be customized with your choice of muted and unmuted colors. Make. Update 09/22/2021: We've changed Multi-Device Pairing from 'No' to 'Bluetooth + Console/Non-BT Wireless' as these headphones can connect to an Xbox console and a Bluetooth device at the same time. The SteelSeries battery also lasts longer, and they charge much more quickly. 1. Headsets keep on disconnecting - Microsoft Community However, they struggle to isolate against background noise typically found in an office, like chatter from nearby coworkers. The issue with the Xbox Series has been annoying, so glad they are fixing it! When you purchase through links on our site, we may earn an affiliate commission. However, the scoring of this box has changed from 6.7 to 7.0 to reflect these changes. New comments cannot be posted and votes cannot be cast. It's a bit unnatural-sounding, though, and their closed-back design makes them less open-sounding than some open-back headphones like the Astro A40 TR Headset + MixAmp Pro 2017. There have been several issues with this headset, including clicking and audio stutter, that we've reported in our Non-Bluetooth Wireless test. As bonus dual connection (wireless for console, bluetooth for phone with discord) works pretty nice. Using Microsoft wireless ones, need nothing more for couch gaming. Their microphone recording quality is noticeably better too. You can also plug these headphones into your controller with an audio cable, but you only receive audio. Down is unmuted, up is muted.) Disclaimer: I don't like gaming headsets. I feel bad I got the headset completely free with rewards points lol. With the mic retracted, it looks like a sleek pair of headphones, so you can easily take them on the go for music, games, and calls when traveling and commuting. When she's not wreaking havoc as Techies in Dota 2, Megan dabbles in almost any PC game, most recently Overwatch, Hades, and Warzone. Arctis 7 won't turn on; My headset is not charging; Bluetooth product support for GG; Arctis & GameDAC Product Manuals; Arctis 3: Setup Tutorial; Audio Mice Keyboards Controllers Orders & Shipping Warranty & Returns . Connected to my Xbox Series S easily, sound, mic and battery life are all very good and they're easily the most comfortable headphones I've owned. The SteelSeries Arctis 9X have great Bluetooth connectivity. I am reluctant to get another pair, so keeping my eye on the market for a replacement ,tried 2 sets of ASTRO A50 were but they were rife with issues on the series X. They also support Xbox Wireless. They also leak less noise. However, these headphoneswont be as versatile as other models as they're not compatiblewith PS4 consoles or withPCs that don't havean adapter. The SteelSeries Arctis 9X have a virtual soundstage feature via Windows Sonic Spatial Audio, but we don't currently test the performance of this feature. Replied on March 24, 2021 Report abuse I just got me new XBOX Series X, (finally!) Visit our corporate site (opens in new tab). The SteelSeries Arctis 9X are fair for commute and travel. The SteelSeries Arctis 9X Wireless and SteelSeries Arctis 9 Wireless perform similarly overall but suit different audiences. Ive found that once i finish using them I either have to turn them off, then plug them in, or plug them in, and immediately remove the charger, and plug them in again. Button position. It works fine some times, but the next day it wont connect. A Firstly this headset is awesome it sounds great and feels great but the problem started after the first full 20hr battery drained. The SteelSeries Arctis 9X's battery performance is great. SteelSeries Arctis Nova 7 - Wireless multi-system gaming & mobile headset - Nova Acoustic System - 2.4 GHz and simultaneous Bluetooth - 38 hours battery - USB-C - PC, Playstation, Switch 4.4 out of 5 stars 1,752 A more premium. However, their treble delivery can vary across users, so your experience may vary. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Although the SteelSeries Arctis 9X dont come with a 1/8 audio cable in the box, they support audio over their 1/8 jack. question. SteelSeries is a gaming accessory company that makes keyboards, mice, headsets, and more. Their boom microphone has a better recording quality and noise handling performance, making it easier to communicate with your teammates. If you have a laptop, you should get two options under USB selective suspend setting On battery and Plugged in. Carefully remove the cushion on the left ear cup (the side where the mic is). They have also reported that their audio sounds clicky, muffled, or stutters. The SteelSeries Arctis 9X Wireless are slightly more versatile than the Turtle Beach Stealth 700 Gen 2 Wireless. Reviewed in the United Kingdom on 7 May 2020. Is this really going to be that much of a pain? At this point I'm extremely frustrated and disappointed. Rocking my rig 800lx for years now. You can use them to stream music from your phone when also gaming on the Xbox One, which is convenient if you like to use your headphones for more casual use. Write by: They have an ANC system that's able to block out more ambient noise, and they have an H1 chip so that you can seamlessly pair them with your Apple devices. They also have a longer total battery life, lower non-Bluetooth wireless latency, and come with a dock that allows you to make adjustments, like tweaking the EQ on the fly. Therefore, make sure to follow this trick whenever you try to turn on your Arctis . Don't hesitate to get in touch with our support team if you have more in-depth questions, or join us on Discord. However, the Arctis Nova Pro are wired headphones that come with the second generation of the GameDAC, which puts inputs and controls such as channel mixing and EQs right at your fingertips. Down is unmuted, up is muted.). I found the Arctis 9X would not charge, I Googled Arctis 9X . Have anyone got any tips? Arctis 9 randomly shutting off. : r/steelseries Really disappointed in having to return them. These headphones have a mediocre build quality. I had hyperX dont remember the model but wasnt cheap and I didnt like the sound whatsoever. The SteelSeries are designed for the Xbox One only. I own several pairs of superb headphones for music, and reference - and every time I don a set of "gaming" headphones they tend to feel like a toy - that said, I felt these warrant a review. February 27, 2023 alexandra bonefas scott No Comments . The Razer Kaira Pro Wireless for Xbox and SteelSeries Arctis 9X Wireless each have their own strengths, so which you prefer comes down to your own needs and preferences. They shouldn't fall off your head while you're gaming. Fix: SteelSeries Arctis 9 And 9X Not Turning On Issue - Get Droid Tips Absolutely loved them for how light and comfortable they were, and they sound great. The rest of the headphones are all black. Both headphones use Xbox Wireless technology to connect to your Xbox One. There are some peaks in the bass range, but it's not enough to affect the tightness of the bass significantly. They also have quite a bit of latency on PC when streaming videos. Follow these steps to reset your device: Disconnect any cable from your SteelSeries headset. It connects, but then is very choppy and frequently just turns off. The 9X are better-built, have a more out-of-head soundstage performance, and their mic does a better job recording your voice clearly. Conversely, the Beats are casual use headphones. However, some people may find the cups a bit shallow. Now, the headset is receiving a new update that comes with a handful of new fixes, including one that should make the headset a much more enjoyable experience when paired with an Xbox Series X or Xbox Series S. UPDATE FOR ARCTIS 9X:New firmware adds Bluetooth support w/ MacsFixes an issue with Xbox Series X|S where the console turns on after powering off headsetVarious other fixes & stability improvementsdownload Engine & connect your headset to that PC via USB to update pic.twitter.com/PpoeWG3z7PUPDATE FOR ARCTIS 9X:New firmware adds Bluetooth support w/ MacsFixes an issue with Xbox Series X|S where the console turns on after powering off headsetVarious other fixes & stability improvementsdownload Engine & connect your headset to that PC via USB to update pic.twitter.com/PpoeWG3z7P SteelSeries (@SteelSeries) December 16, 2020December 16, 2020.