Here it is a year and 1 maintenance fee later, no bye bye timeshare. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Is this your company? Vacation Club membership. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. At this point I just wanted to get my money back and get out of there. Registration as a Seller of Travel does not constitute approval by the State of California. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Must call to book. We did not need Palmera without this. Like a free stay and Hilton money? This offer only applies to new reservations. We have excellent credit and I don't want this to ruin it! Please be wary when you go on this tour. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. The only outcome youve been selected for is a fleecing. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Respect the privacy of others. I told them I was waiting on a check from them to pay off my old time share. Now I have 2! Remove some or all of your filters below. Click here to get notifications about new complaints of Palmera Vacation Club. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. VSI the company that supposedly sells your previous timeshare is also irreputable. Working hours Sun 9:00 am - 5:00 pm This will surely increase the credibility of your complaint. Read full review of Palmera Vacation Club. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. No. Claim it and get a lot of features. We wouldn't budge. Login to participate on the website. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. After researching and finding this site (thank God!) Write reviews, ask and respond to questions, It has been over 9 months. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. We returned So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Share. I have already paid $2655 plus $846. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Write reviews, ask and respond to questions, to the resort just about 1 year later and went to the sales office Bottom line: Palmera VC is a scam. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. They lied about what the points would get us. Palmera Vacation Club has been in contact with Ms. ***** File No. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Theyre selling pie in the sky, and Marie Callender is better at making pies. They lie right to your face and then remind you that nothing they say is legally binding! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On their websites, both businesses proclaim the best deals on vacations. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. I called the number they gave me three times to cancel the contract but no one answered. Complaint Resolution Index (CRI) Explained. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. This post has been removed at the author's request. Desired outcome: To use our mobile site, please enable JavaScript. The lady I spoke too had no interest. We had a very similar situation happen to us - after years and years of successful timeshare ownership. At least I can dispute the credit card charges. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. I have tried multiple times and never receive a response from the request. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. They have their own points system to be used within the resorts that are on Hilton Head. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Still wondering why people buy timeshares? The trading power we were supposed to have with RCI was incorrect. One of the worst decisions of our life. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Box 7602, Hilton Head Island, SC 29938. He didn't listen to anything we said at all. All we ask is that you follow a few simple guidelines. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. Please let me know what happened or who to contact. Category Timeshares & Vacation Clubs. No response. This was enough to scare us away. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Scam Clue 2: A promotion claiming youve won something. To learn more, check out our blog What is a Timeshare and How Does it Work? Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. One thing I have now witnesses and everything was recorded just last year before COVID 19. They also verbally guaranteed us that more, You seem to have JavaScript disabled. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Need to find a different location? If we can verify it in our system, an email will be sent to you with your password. We bought 3,000 points for around $13K. She gets rude too and tells us she guesses we just like to waste all of our money. Others, however, ask you to pay big up front for some promised future benefit. Did they give you any bonus items ? Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. get quotes and more. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? I did this for over an hour. This business is not a member of Business Consumer Alliance. Recent Reviews We paid cash, so we don't have that leverage. Search Page General | SellMyTimeshareNow Had enough of Palmera. Contact them directly! He started to get pushy when he got into his sales pitch. Copyright 2020 Business Consumer Alliance All Rights Reserved. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. How many people normally accompany you? Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Usage Type Annual . Scam Clue 3: A promotion claiming youve been specially selected for membership. Type in the email address you registered with. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. Palmera Vacation Club ratings, reviews and complaints - Time Shares These vacations are limited. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Palmera Vacation Club Reviews And Complaints - VacationTalk.net BBB Business Profiles are subject to change at any time. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Contributions should be travel related. Lets say you take a week-long vacation every year somewhere new. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Looking for Palmera Vacation Club Login? RCI members must redeem this exchange offer through the contact center. Fla. After the tour, we had to go back to the office and he kept trying to convince us. 602357907. However, I cannot afford this. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Please dont include personal, political, ethical, or religious commentary. Not to mention, timeshare resale scams can target owners in need of relief. go back to original rules when we joined or get out of contract. #3. and I fell for it. I want to close my bank account in hopes of getting away from these vultures. We are dedicated to delivering vacation memories that last a lifetime. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Most real companies would take the time..will see where it goes. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Write reviews, ask and respond to questions, We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. available to us. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Check the spelling of your query. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. With points, you have the utmost flexibility with booking trips where and when you want. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. wisconsin. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Complaint Resolution Index (CRI) Explained. Like all the other complaints prior to me. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. RCI, LLC. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Reverse and return back to what we had, and reimburse us for the waste of our time in full. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. BBB Business Profiles may not be reproduced for sales or promotional purposes. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Weeks Float . We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. I am still suffering with cancer issues and cannot pay my medical bills. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Nothing has been done and calling makes it clear no one cares. This will surely increase the credibility of your complaint.