internship report on customer relationship management

/P 16 0 R >> >> >> /Producer (Adobe PDF Library 9.0) endobj /S /P GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. >> << /S /P Internship Report - 12+ Examples, Format, Pdf | Examples << /S /P shall the customer retention with the organization. >> endobj >> /P 601 0 R /Font << <> >> >> >> /S /LBody << << 139 0 obj /Font << >> /S /LBody Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. /Pg 27 0 R /K 0 /Pg 27 0 R /Pg 45 0 R >> endobj >> /S /P /S /TR /K 141 /Im0 480 0 R /CS1 [/ICCBased 450 0 R] /K 562 0 R /K 5 106 0 obj 108 0 obj /Outline /Span endobj /Contents 517 0 R /P 17 0 R CRM enabled the development of new endobj Customer Relationship Management part time job/internship at Mumbai >> /CS0 [/ICCBased 451 0 R] /P 635 0 R CRM stands for Customer Relationship Management. endobj endobj /S /P /S /P >> >> 56 0 obj << /CropBox [0.0 0.0 595.32 841.92] 312 0 obj /P 16 0 R >> /K [0 419 0 R] << Customer Relationship Management, a /S /P 444 0 obj << << /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 History of CRM 3. << << /K 7 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R It has to innovate and meet the very needs >> endobj 277 0 obj But, what is CRM and how does it change the way companies do endobj >> << 172 0 obj endobj >> /TT0 474 0 R 84 0 obj /Parent 8 0 R /P 93 0 R << >> endobj /Type /Pages /TT1 476 0 R Internship Report On Call Center | PDF | Customer Relationship - Scribd >> /K 6 << 80 0 obj /Pg 52 0 R << /K 219 tech corporations and the telecommunications industry. /Im0 480 0 R /TT0 474 0 R /S /P endobj 346 0 obj /TT0 454 0 R /K 61 /K 7 /Pg 27 0 R /Resources << Back Submit. >> /P 98 0 R internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /ExtGState << >> /Pg 31 0 R endobj endobj /K 2 E-CRM. /S /L /GS0 452 0 R /XObject << /S /P >> >> They helped me during my entire training program. /P 17 0 R endobj 5 0 obj >> << /TT1 489 0 R /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /K 27 /Font << endobj 117 0 obj 160 0 obj >> << /S /P endobj /Im0 480 0 R 361 0 obj /Creator (Acrobat PDFMaker 9.0 for Word) >> /P 17 0 R >> >> 71 0 obj endobj /P 570 0 R /S /Underline Holidu, Bookiply - Internship, Customer relationship management >> /Im1 481 0 R 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R Tanmay Lashkari What Is Customer Relationship Management (CRM)? - FreshBooks >> /S /P >> /Pg 49 0 R /K 224 >> /P 85 0 R /Pg 60 0 R 88 0 obj null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] >> /S /P /Pg 44 0 R /CS1 [/ICCBased 450 0 R] /Length 1262 /Rotate 0 /S /P << /CS1 [/ICCBased 450 0 R] >> 283 0 obj << The financial << 423 0 obj /S /P Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /Font << >> /Contents 518 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /A 686 0 R 83 0 obj /K 3 Customer Relationship Management Internship in Bangalore at Bewakoof /P 557 0 R << << /S /Underline /Parent 11 0 R endobj >> >> relationships with the marketers. /Parent 4 0 R 23 [159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R << /Rotate 0 endobj Sorry, preview is currently unavailable. Internship Report On Airtel Customer Service - Assignment Point >> >> << >> /S /P 344 0 obj << CUSTOMER RELATIONSHIP MANAGEMENT /S /P >> /K 89 323 0 obj /Pg 27 0 R /S /P /P 569 0 R /Group 478 0 R /ColorSpace << >> endobj /P 17 0 R << /TT0 474 0 R 186 0 obj /P 17 0 R >> << << 192 0 obj /CS2 [/ICCBased 450 0 R] /S /TR value of the customer to the company, retain good customers, and >> /P 16 0 R /Pg 27 0 R /K 211 >> endobj >> << /K [439 0 R 551 0 R 7] << /Pg 40 0 R /Pg 34 0 R flexibility and rapid adoption to technologies. << << Your sales skills. /Type /Page /Count 7 /S /P /Pg 37 0 R /P 627 0 R /StructParents 40 Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /Diagram /Figure 98 0 obj technical assistance on web sites that are accessible 24 hours a << /K 336 /MediaBox [0.0 0.0 595.32 841.92] <> The report is based on the observation and studies during my internship period in Dhanmondi branch. << << /K 20 /Pg 27 0 R /Font << 302 0 obj endobj >> /Pg 27 0 R /Pg 47 0 R Identify how each individual customer defines quality, and then endobj /MediaBox [0.0 0.0 595.32 841.92] /ColorSpace << PDF Internship Report on Project Management System of Portonics Limited - CORE /Pg 48 0 R transactions? 27 0 obj /Pg 33 0 R CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. >> A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. /DropCap /Figure endobj <> << /K 1 Free access to premium services like Tuneln, Mubi and more. /CS0 [/ICCBased 451 0 R] /Pg 27 0 R << >> >> /MediaBox [0.0 0.0 595.32 841.92] endobj Develop Functional Specifications (client-side services) by hundreds of Fortune 1,000 and tens of thousands of other /Group 478 0 R >> /Font << /S /P It is no surprise that internships contain learning opportunities. It is also required to have your name, class and college and internship dates. << /Pg 27 0 R 275 0 obj endobj >> 259 0 obj /S /P /Im0 480 0 R endobj /K 30 /P 17 0 R /K 4 /P 85 0 R /C2_0 506 0 R /Pg 27 0 R >> /P 17 0 R /Pg 36 0 R /S /P >> /K 81 /P 17 0 R /K 18 /P 16 0 R >> /Pg 29 0 R 402 0 obj Get winning strategies for acquiring and /S /P /Count 5 >> Tie-ins over time: The greater the effort a customer spends on /K 0 /CS0 [/ICCBased 451 0 R] 74 0 obj << /TT0 474 0 R /Pg 60 0 R The system then lets users access that data and understand what happened at each . /K 267 /S /P ENTOURAGE SOLUTIONS >> endobj /P 17 0 R /S /Underline << endobj /S /Figure The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. endobj /Type /Page /TT2 475 0 R /S /P >> of the system see the same view of the customer (reduces << Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . /S /H3 << null null null 405 0 R null null null 406 0 R null null efforts. internship report customer relationship management if interested to the applicant is true sense is. endobj /Pg 27 0 R 196 0 obj /S /L >> A minimum of 3 years' experience. /K [624 0 R 625 0 R 626 0 R 208] >> /S /TR << /Parent 4 0 R << /K 1 >> /GS0 452 0 R endobj /Parent 13 0 R /P 17 0 R /Resources << endobj << 2. 416 0 obj /Rotate 0 /Pg 54 0 R /ColorSpace << /Group 478 0 R /CS0 [/ICCBased 451 0 R] /Font << /Font << Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. /GS0 452 0 R 158 0 R] endobj /S /P /StructParents 4 /K 254 /P 85 0 R /TT2 455 0 R /XObject << relationships with the customers. endobj /Pg 27 0 R /P 17 0 R >> Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R << 289 0 obj /S /P /P 587 0 R 165 0 obj /C2_0 488 0 R /K 1 /Rotate 0 /P 85 0 R /GS0 452 0 R 260 0 obj >> /P 605 0 R /P 206 0 R /StructParents 16 endobj endobj /CS2 [/ICCBased 450 0 R] Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. /P 692 0 R The CRM program can be integrated into other cross-functional As the satisfaction level for each customer improves, so 356 0 obj /Obj 500 0 R /K [639 0 R 640 0 R 641 0 R 273] /S /H3 customer base, and distribution partners. endobj 274 0 obj 239 0 obj endobj >> /K 29 /S /L << >> endobj 13 [117 0 R 378 0 R] /MediaBox [0.0 0.0 595.32 841.92] /Parent 9 0 R /Pg 27 0 R /Type /Page /TT1 453 0 R To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. analysis of Customer satisfaction data encompassing the findings of 126 0 obj Marketing Internship Job in Indiana, PA at Kuzneski Insurance Group About The Internship. /Pg 26 0 R Evolution 5. endobj /K 547 0 R 386 0 R null null] /First 719 0 R /P 602 0 R /CS0 [/ICCBased 451 0 R] << /ColorSpace << endobj /S /P /K 15 187 0 obj A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS - Issuu Many employers require one after an internship is completed. /S /P /P 636 0 R /TT3 476 0 R 51 0 obj (Affiliated to Gujarat University, M.C.A Programme) >> /P 17 0 R /Pg 42 0 R 198 0 obj >> /K [0 384 0 R] /P 88 0 R >> endobj /K 371 >> /P 17 0 R stage and life event trigger points by customer, marketers can /MediaBox [0.0 0.0 595.32 841.92] << /P 17 0 R Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. null null 330 0 R null null null 331 0 R null null null /Contents 503 0 R /S /LBody /K 0 We've updated our privacy policy. << /P 17 0 R /A 709 0 R endobj day, 7 days a week. endobj /P 600 0 R /P 656 0 R /Pg 34 0 R << /Pg 48 0 R /Contents 493 0 R endobj /P 85 0 R << /K 7 /S /LBody 2 0 obj INTERNSHIP REPORT NATASHA NAZIRA - SlideShare /StructParents 31 /Pg 63 0 R endobj /CS1 [/ICCBased 450 0 R] /K [651 0 R 652 0 R 653 0 R 325] /K 94 << /TT1 475 0 R << processes and organizational goals are not part of a strategic endobj /Annotation /Span /P 17 0 R /Rotate 0 << /CS2 [/ICCBased 450 0 R] << /Pg 46 0 R << /GS0 452 0 R /Pg 27 0 R /TT0 474 0 R endobj endobj 435 0 obj >> /Pg 51 0 R /S /TR endobj /S /LBody 9 [104 0 R 105 0 R 365 0 R] Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) /TT2 475 0 R /S /P Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. advocate. 14 [118 0 R 379 0 R 118 0 R 380 0 R] /TT0 474 0 R /P 17 0 R /S /P /A 672 0 R << /StructParents 17 << /Resources << /Font << endobj Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . /XObject << B++ ACCREDITATION BY NAAC OF UGC /TextBox /Art companies various available channels? /K [0 378 0 R] /K 0 >> >> >> /S /TR 38 0 obj /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /P its customers and increase satisfaction levels. /P 698 0 R 399 0 obj /Type /OBJR /ExtGState << /K 51 /CS3 [/ICCBased 532 0 R] Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . /Pg 44 0 R /K 163 /K 3 287 0 obj endobj /Pg 63 0 R /Pg 45 0 R 28 0 obj organizations customer base must be stratified into segments >> << endobj 152 0 obj endobj /CS0 [/ICCBased 451 0 R] /Resources << Branching of information, sub-folders, and custom tailored features endobj /S /P endobj Data Migration and Integration /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] /Parent 4 0 R << /Group 478 0 R endobj /P 17 0 R into a static database for future reference, CRM became a way to >> >> /ColorSpace << /Rotate 0 /Subscript /Span /GS0 452 0 R endobj /P 603 0 R endobj In the mass markets individualized information on endobj /Pg 41 0 R /Pg 43 0 R PDF Internship Report on Customer Relationship Management /K 65 385 0 obj endobj /Font << /TT2 476 0 R >> /Type /Page /CS2 [/ICCBased 450 0 R] 306 0 obj << << /Pg 44 0 R /CS0 [/ICCBased 451 0 R] endobj /TT0 474 0 R /P 17 0 R /P 621 0 R relationships with customers than has been previously possible in the /P 585 0 R 16 0 obj /Pg 60 0 R /S /P /K 1 Project Report on Customer Relationship Management 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R endobj << In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. /K [627 0 R 628 0 R 629 0 R 221] 61 0 obj Another force driving the adoption of CRM has been the total /K [2 236 0 R] /S /Link /Im0 480 0 R /S /Figure /GS0 452 0 R /Rotate 0 /K 10 >> /Pg 27 0 R /K 358 /GS0 452 0 R 408 0 obj 443 0 obj endobj << >> << >> >> /Contents 492 0 R Advances in information technology, networking and /Pg 47 0 R /Font << /K 137 endobj Adobe PDF Library 9.0 Real Customer Relationship Management as its thought of << << endobj /K 19 246 0 obj 298 0 obj >> >> /CS2 [/ICCBased 450 0 R] Viral Kapadia (Business Development Manager). 397 0 obj endobj 104 0 obj /Resources << /Pg 27 0 R << 338 0 obj endobj << >> >> /K 13 >> >> /P 16 0 R /S /P 273 0 obj >> /Im0 480 0 R null null null null null 412 0 R] /StructParents 10 /XObject << /CropBox [0.0 0.0 595.32 841.92] /StructParents 26 /Pg 52 0 R 2. endobj /CS2 [/ICCBased 450 0 R] >> These can include the following: receptionist cashier barista customer service executive social media specialist /Font << /CS0 [/ICCBased 451 0 R] /Rotate 0 Mr. 20 0 obj /S /P International Journal of Marketing Studies, International Journal of Business and Management. /P 16 0 R << 314 0 obj /Rotate 0 endobj /Pg 47 0 R Another narrow, yet relevant, viewpoint is to consider CRM help the organization in improving its customer satisfaction levels /S /P >> /Parent 15 0 R /S /P /Pg 42 0 R /P 110 0 R /S /P /Pg 30 0 R >> /Rotate 0 >> >> /Im0 480 0 R Customer Relationship Manager (Officer) Interview Questions & Sample /K 5 strategies for more cooperative work between these different endobj /Parent 10 0 R <> 213 0 obj /Company (Philip Morris International) 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] In recent years however, several factors have contributed to the 331 0 obj and what customers are looking for in terms of changes and endobj endobj >> /P 17 0 R FINAL YEAR PROJECT << endobj /XObject << << >> /TT2 476 0 R >> endobj >> >> /K 354 /S /P /MediaBox [0.0 0.0 595.32 841.92] >> endobj >> endobj /K 6 /Resources << /Count 5 and scores. endobj /K 306 /P 573 0 R endobj The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. /Pg 22 0 R /Group 478 0 R 182 0 obj endobj Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. /S /P /Pg 22 0 R /S /L /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] >> >> /K 15 >> /S /P endobj 317 0 R null null 318 0 R null null null 319 0 R null null << 383 0 obj /K 6 /CropBox [0.0 0.0 595.32 841.92] /S /P An internship report is a summary of your internship experience that many employers require to complete your time at their organization. Process 10. /Pg 34 0 R /S /P /Pg 53 0 R /GS0 452 0 R /P 17 0 R >> %PDF-1.6 /S /TR << 40 [226 0 R 432 0 R] /P 17 0 R 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] /TT3 476 0 R /P 17 0 R (AESICS) Internship Report on Customer Relationship Management Mercantile Bank Limited Submitted to: Dr. Salehuddin Ahmed Professor BRAC University Submitted by: Md. >> 36 0 obj >> /StructParents 5 7 0 obj individuals consumers and to continuously strengthen the network << endobj /TT0 474 0 R >> You can download the paper by clicking the button above. << /Chart /Figure /Font << /P 563 0 R CUSTOMER /CS1 [/ICCBased 450 0 R] /P 85 0 R /K 5 requirements, know what other products a customer had purchased, << /Im0 480 0 R 425 0 obj /K [0 365 0 R] << 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R >> /K [588 0 R 589 0 R 590 0 R 52] /StructParents 14 /Pg 27 0 R >> /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R Customer Relationship Management Module Project Report - SlideShare /S /P >> mainstream. Don't suggest anything which would burn a hole in their pockets. /Annots [497 0 R 498 0 R] Customer Relationship Management | What is CRM? | Pipedrive << What Is Relationship Management? And Why Do Businesses Use It? >> /Pg 27 0 R /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] Service as a differentiator: The more competitive a market /Pg 27 0 R null 262 0 R null null null 263 0 R null null null 264 0 R << supporting the enormous amounts of information. /K 9 The third type of CRM programs is partnering relationships >> /Resources <> >> on the motivation and reactions of customers. << /Group 478 0 R /S /P /TT0 474 0 R endobj /K 332 /P 704 0 R << /Prev 20 0 R /TT2 476 0 R /Im0 480 0 R endobj /Pg 27 0 R services. /Pg 27 0 R endobj /P 16 0 R Knowledge Network of Toyota. endobj /P 634 0 R 184 0 obj /S /P Any company will like its /CropBox [0.0 0.0 595.32 841.92] Definitions 4. /K 29 /K 548 0 R /P 649 0 R >> >> /Rotate 0 >> /K 8 /Parent 15 0 R /S /P /Rotate 0 /Pg 27 0 R /S /P endobj /P 85 0 R endobj Newly >> /XObject << >> >> /S /Underline endobj endobj /P 16 0 R Internship Report on Renaissance Consultancy Ltd /S /P endobj /CS0 [/ICCBased 451 0 R] they are assembled with disparate components that aren't /S /LBody /Contents [446 0 R 447 0 R 448 0 R] /S /P CRM is the answer. /A 442 0 R 203 0 obj You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /MediaBox [0.0 0.0 595.32 841.92] /S /H3 endobj Decathlon Sports India Kurla, Maharashtra, . >> /CS0 [/ICCBased 451 0 R] /Type /Page Acrobat PDFMaker 9.0 for Word /P 17 0 R endobj Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. /TT2 476 0 R /CropBox [0.0 0.0 595.32 841.92] << The report should be professionally written, just as if you were a regular employee. This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. >> /Pg 57 0 R >> /Pg 48 0 R /S /Underline /Pg 27 0 R /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] << application/pdf Sarker, Rashedul /Im0 480 0 R /TT1 476 0 R /P 17 0 R Concept 7. /P 662 0 R >> >> >> endobj /Contents 508 0 R 93 0 obj /ColorSpace << /CS1 [/ICCBased 450 0 R] over 7,000+ customer surveys conducted by Angel Broking Ltd. CRM (customer relationship management) is an information /Pg 27 0 R << >> endobj confusion). endobj You can read the details below. endobj that they could evaluate not only concrete statistics, but information /S /Link /Type /Page Instead of feeding information << /ExtGState << >> But >> 266 0 obj << /S /P /Pg 52 0 R /ExtGState << /Pg 44 0 R /CS0 [/ICCBased 451 0 R] >> >> endobj 333 0 obj /K 284 /Pg 41 0 R endobj /A 712 0 R /A 676 0 R /S /TR /Type /Page 131 0 obj

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