They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. Giant Eagle - Need to turn their culture around | Glassdoor Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". Desired outcome: Thank you. I did in multiple. everytime i go theirs always issues! Then she said I was trying to steal it! I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. I went to get a replacement today and it was almost $200. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. I just don't understand how this could happen. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Note that complaint text that is displayed might not represent all complaints filed with BBB. 3. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. I was told I would hear back in 2 to 3 weeks. I suggest that customers avoid this location as long as this individual is working here. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Franks Restaurant Hudson Fl | giant eagle erie pa yorktown Was looking forward to these, I bought them In the past and fell in love with them. Theres no reason I should be getting the runaround like this from a big company like this. 814-734-5036 Giant Eagle Pharmacy. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. An item had part of the label ripped off of it which had the bar code on it. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Regards, Service 17 Value 15 Shipping 7 Returns 9 Quality 13 In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. If she was helping it would not be anyone to watch! We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. I have the unused gift card and proof of purchase. Two weeks later (today) the same product cost me $6.39. Everyone is so polite and friendly. The apple turnovers were made with mushy applesauce and were tasteless. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. I want to come back. Questions Post Question There are no questions yet for this company. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Not even sure it was USDA Choice. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. Some of my articles are about CX (customer experience) and leadership. Every one of the wings had at. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. What happened to integrity and company loyalty. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Please update the website to indicate when a service is not available during regular business hours. Pay for this replacement part that your car wash broke. Desired outcome: Category Food & Beverages. Giant Eagle, Inc. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? This happened on November 6th, 2022. at around 1600. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. This will surely increase the credibility of your complaint. I asked about my perks that were deleted I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. I am left with a $139.99 gift card that I cannot use because it does not have a pin. I shall not go back to them. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Shame on you! The kitchen manager needs fired. She then just said rudely, take it up with customer complaint or something like that which was very insincere. When are you guys gonna get the a2 milk? Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber I am first off disappointed by the new renovation. My prescription was not refilled. 1. I asked that they contact me and one customer service representative never even filed the complaint. The first transaction that I did online in fact, did go through. I just came back to Giant pharmacy after being with CVS. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. all that "but COVID" bull$#*! Check out machines worst than Kroger's attendent had to be called 4 times As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Normally bakery products are excellent. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Complaints: Bonita Springs, FL Giant Eagle Grocery Hours And Location Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address I will not shop at this store again and will encourage others to not shop here as well. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Browse; Login . Giant Eagle expands discounts to products nearing 'best-by' date to It's so fast and easy. I get another sticker for my window. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. (******* ****** **************. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! You can use the phone app to let them know you are on your way. This review was chosen algorithmically as the most valued customer feedback. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Desired outcome: GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews ) I am extremely dissatisfied with the service provided to me today. See details. International Association of Better Business Bureaus. We cannot discuss details around this or any situation that may be under investigation. Country fried steak & eggs were. After picking up the order, I realized that none of the substitutions or the additional item were there. Unknown, 2 Complaint(s) Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. File a complaint. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. I placed an online order for a cake at your location in cleveland on Chagrin rd. Table of Contents show. Depending on your role and location, you might qualify for all or some of the following benefits. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. This is the email I received 12/14/22: Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. I then went to the customer service desk and asked for a manager. Giant Eagle Customer Care Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio Mandates are NOT law! Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Very abrasive. The business became a success, and by 1928 there were 125 stores established. I'll have to find another establishment for my future meat needs. your customer service is not customer friendly. So this made me wonder why a team member even recommended I do this to begin with. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Too bad. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". Get go in Washington PA on Wylie ave.. Learn how the rating is calculated 1 complaint. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. This is over a $300 charge. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Management also doesn't know how to utilize people to their best ability. The program was launched at 34 locations in 2021. It's unbelievably immoral and despicable! Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit Even the cheapest of car wash. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. DOUG?greatfront of house mgr. I fought over the phone and through email for 2 weeks, when I asked for a refund. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. NEVER GOING BACK, Desired outcome: Desired outcome: She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. Our partners at the Trib said the move has We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.