i wonder is there is a law firm willing to undertake one? We only recommend companies with high ratings and strong track records in the industry. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. It is part of the Sunset World Company. Search. The company I also know as The Sunset Group . They just called my house. Thanks. Sunset Group, Sales Dept. Has anyone asked for a review and gotten their contract cancelled? i personally would beg to differ. Welcome to Sunset Properties Group! The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. We are rather disgusted with Sunset and would like to chat with any/all about this. Our team couldnt find any proof that Sunset Group offers an official exit program. 3. Case #PSC 1701479 I would also be interested in any class action lawsuits or any way to getting our money back. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. Author of the review. Sunset neighbors sue over contentious affordable housing project Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding Same issues here, please let me know if you found solutions or atty, or any lawsuit. We needed a cab to our hotel from the airport. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. Our "VIP week" couldn't be booked at all. Possibly the attorney General also! Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. I basically told the woman on the phone that I was reading posts about them and they were not good. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family www.sunsetscam.com. This is designed to make it easier for people to get out of their contracts and make better choices in the future. I forwarded all calls from agency to the lawyer. They tell you lies to make you buy their packages. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. All they would say is "that is what your maintenance fee guarantees". I actually thought we had a decent price, and wanted the deal to work. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! I totally regret this. Im praying one day there will be a law suit against them. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. Sunset Beach Group review: Scam. Do not purchase a time share with this company. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. We would alert against working with companies that have been known to scam individuals. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. I asked to see the rules and they changed the subject. How to Get Rid of Cancun Palace Resorts Timeshare? Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. I politely declined the offer. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. I was directed to a lady at a counter where I could pay our cab fare there. A scam is an unlawful plan intended to swindle you out of your cash. Search Close. Walking Away From Timeshare Maintenance Fees - Is It Smart? Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. items we already possessed in the terms of the contract e originally had. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. Sunset Group, Customer Service Center - csc@sunset.com.mx. Average Cost to Get Out of Your Timeshare? During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. 8. Sunset World Resorts & Vacation Experiences. 1. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. sunsetgrouplies@hotmail.com. We accepted the second option. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. In reality, all-inclusive is mandatory for usage at all their Cancun locations. Lawsuit Seeks To Overturn Trump Administration's 'SUNSET Rule - NPR We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. We do alot of cruising and thought-Wow this is really a great deal. Overall makes it challenging to cancel their contracts. The company takes great pride in taking care of all your needs before, during, and after your stay. How to Get Rid of a Timeshare in Florida? We will not pay anymore maintenance fees and will not return to any Sunset Property. Same liesA class action is not possible, you would have to sue them in Mexico. Hi! Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide Please contact me at zillayh@gmail.com. Sunset Solutions Group Response Apr 23, 2020. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. We review timeshare exit companies so owners can make an informed decision. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. I insisted on reading a sample contract under the guise of, if I like it I'll sign. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. YOUR PERSONAL INFORMATION IS SECURE. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. The tour was nice, then came the HIGH pressure sales pitch. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. There have been several class-action lawsuits filed against Sunset Group in recent years. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". Thanks! You also have the option to opt-out of these cookies. OMG, this scammers need to be stopped. It's a lie. Something else to remember is that anything that sounds unrealistic most likely is. 5 minutes of your time could help you resolve this nightmare once and for all. Weigh the pros and cons carefully before making a decision. Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 One common complaint against Sunset Group is that they make it very difficult to cancel your membership. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. How to Get out of the Ritz Carlton Timeshare? If someone wants to make a discussion forum and share information, contact me If there is an Action Lawsuit going on some one please contact me thank you. If youre hesitant about an investment opportunity, do some research before making a decision. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. I wanted to see what they were required to provide to us in the contract. AIDS Healthcare Foundation offers to buy Sunset Gordon tower, drop lawsuit We protect your data. Beware! I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. when we went to the sellers office we were told they do not buy back units. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Our goal is to make it simpler for you to explore your options. Greetings from Earl in Fredericton I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. We finally were contacted by a person named Rosalia Silva Campos. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. They are taking away their earnest money based on lies and misrepresentation. 3. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. the marina which is not even built yet was one of the best though. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. We couldn't get reservations 9 months in advance. Mar 30, 2006. Some people have been successful using this method. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: These same complaints can be found all over the internet on various forums and review websites. How to Cancel Royal Holiday Club Timeshare? We did so and provided proof of our claim. We decided to take advantage of this. I wish I had done some research about them. I said I'll keep an open mind. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. We followed the terms of the contract termination clause (13) as written in the contract. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. They said it was tax deductible. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether.