If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! They expect you to take whatever they offer. Thanks Sammi for sharing your experience! They are the worst. otherwise facilitate the unlicensed use of copyright materials (such as Credit card companies offer buyer protection to save you from fraudulent purchases. I am currently dealing with this issue. So because I didnt meet their request for photos in time they denied my return request. Period. Until I proved I had stopped the dispute my account was frozen. If you've received a warning message from Mercari because you've listed a prohibited item or engaged in any prohibited conduct, then be wary because this can lead to temporary suspensions, account restrictions, or termination, depending on the severity of the warning or number of prior warnings received. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. Its an unfair practice in my opinion. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. I have ordered twice now from this site and both times the buyer never shipped the item. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. If I had verifiable proof of authenticity, Id consider doing it just to teach him a lesson (though thatd just cost me even more money/time). On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. Mercari sucks. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. I did not reach 600. Well my experience was mixed. And that is why for every single email they continue to send me, they are going to pay for.???? Also, what do you consider a proper reason? THAT is outrageous to buy something and NOT have the customer service to make it right. I have given up trying to get back my money. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. The security team will look into what the violation was and lock your account in the meantime. Thanks Erica (and Julie) for posting/sharing your experience. There's also a $2 fee if a direct deposit transfer is rejected by your bank. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. I would have sold it locally even for higher price. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. Mercari failed to protect the buyer despite what they claim. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. Worse the money earned goes to gangsters and terrorists. E-cigarettes, e-hookahs, or other vaporizing instruments that contain If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. Youre welcome, Deborah. After that, sellers can rate the buyers. ', Press J to jump to the feed. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. After logging in you can close it and return to this page. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Mercari. No problem I could probably repurchase if I wanted to (havent yet). They refused despite just receiving my order. The days of sketchy meetups in parking lots are over! Obviously you know nothing about the truth behind Mercari. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-netboard-1','ezslot_22',144,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-1-0'); And obviously, not doing so will certainly result in scams and other issues. Seasonal Decor. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. There are a few things I could do (I.E. NO.. That is a yard sale handbag . Be sure to explain in detail what the issue is and provide images and if applicable. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. Similar to account setup, listing on Mercari is shockingly fast. I have sold more then buy If you want to save the most (usually a few extra dollars), use Ship on Your Own. Short story is Mercaris customer support, especially for a buyer, has got worse over time. Items in violation of a copyright, including handmade, or other items tracking number incorrect, ordered a few weeks ago, still hasnt come. They Lump together seller and buyer ratings to deceive you. They will hold your money until it gets to you. I attempted to work with the seller and received no response. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Last week I was reported for counterfeit items and my account was suspended. Find a 9-step-by-step simple guide on how to sell on Mercari below. Second one never arrived. Think again. You claim the buyer lied to me about receiving the item.. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! I sold my item within a few hours on ebay. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. Good info. I was selling a GI Joe toy gunand they banned me. Did you check the seller reviews and description before buying? Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. . "epidemic"), Inflated prices where listings attempt to profit from tragedies and I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. Your information was really helpful. I have several items I need to sell. Mercari prohibits the listing or sale of any item that is set forth in the Describe if there are any drawbacks to your item. The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . What outrageous lie and l want something done. All we did was to buy a product off of the Mercari platformwe were required to create an account. You can check the Mercari return policy guide if you have any questions regarding that. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. Truly unexpected and it seems to have ramped up since December 2021. Do you know if Mercari authenticate is legitimate? Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. With that information, you can easily price your item. Heavy, bulky items. Avoid sellers whose listings lack enough details about their items. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. Note: Kitchen cutlery and multitools that include knives are I thought it was strange the buyer asked no questions. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. Nor would the platforms I sell on tolerate this bullshit behavior. First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. 3 days is your opportunity to say something. Save yourself some real money and buy on eBay. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. on Looking to make some extra money in the new year? After this last step, youre ready to list it! Means if item is fake enough to convince u for 3 days you just lost ur money. I have an item I want to return for the reason it is not as described. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. What you can sell You can list almost anything that can ship. termination or suspension. I submitted a request for a refund to Mercari support but it was denied. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. And they said yes it would fit yours. The possible price range available on Mercari is between $1 and $2,000. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier.